TasorRMS is a web-based Request Management System (RMS) which efficiently and tellingly manages service requests from internal as well as external customers. It manages and optimizes all workflow activities related to fulfillment of the service request. TasorRMS features easy workflow tracking, notifications and reporting in every step of the service request lifecycle even in the case of the most complex requirements and multilevel approvals. Powerful domain editor assures seamless integration with all enterprise data sources including databases, spreadsheets, reports, etc. TasorRMS is a
powerful tool that streamlines the process of managing requests, improves service delivery and reduces costs while dramatically improving customer experience.
Expressive design makes TasorRMS easy to use while system architecture allows easy integration with existing infrastructure. Because each business is unique, TasorRMS supports easy configurations of workflows to meet specific requirements for every department and organization.
When combined with the Tasor Planner, it can exploit generated plans at interactive, tactical and strategic levels to optimize performances, support commitment to user requests, and minimize overheads.